This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• What are your data protection rights?
• What are cookies?
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Cherry Travel & Tours collects the following data:

• Email address
• Phone Number
• Fisrt Name
• Family Name
• Address
• City
• State/Country
• Postal Code

How do we collect your data?

You directly provide Cherry Travel & Tours with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.

Cherry Travel & Tours may also receive your data indirectly from the following sources:

• Facebook, TripAdvisor, Whatsapp.

How will we use your data?

Cherry Travel & Tours collects your data so that we can:

• Process your order and contact you.

Cherry Travel & Tours will never share your data.

When Cherry Travel & Tours processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Cherry Travel & Tours securely stores your data at website.

Cherry Travel & Tours will keep your email address for a maximum of 5 years, Once this time period has expired, we will delete your data purging the database.

Use of Intelligent Technologies and Chatbot

Cherry Travel & Tours uses intelligent technologies, including an artificial intelligence–based chatbot, to improve the user experience and facilitate communication with our services.

When you interact with our chatbot, certain information may be collected, such as the content of the conversation, the date and time of the interaction, and basic technical data required for the service to function properly. Your IP address is anonymized, ensuring that you cannot be identified from this information.

Cherry Travel & Tours uses this data exclusively to:

• Improve the quality and accuracy of the chatbot’s responses
• Ensure the proper functioning of the technology
• Enhance our services and internal processes

We do not use this data for marketing purposes, we do not create individual user profiles, and we do not share this information with third parties for any commercial purpose.

All data processed by the chatbot follows the principles of the GDPR, including data minimization, anonymization, and purpose limitation.

What are your data protection rights?

Cherry Travel & Tours would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Cherry Travel & Tours for copies of your personal data. We may charge you a fee for this service.

The right to rectification – You have the right to request that Cherry Travel & Tours correct any information you believe is inaccurate. You also have the right to request Cherry Travel & Tours to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Cherry Travel & Tours erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Cherry Travel & Tours restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Cherry Travel & Tours’s processing of your personal data, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +31 6161 21 051

Or write to us: info@CherryTravelTours.com

Privacy policies of other websites

The Cherry Travel & Tours website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Cherry Travel & Tours keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 of June of 2019.

How to contact us

If you have any questions about Cherry Travel & Tours’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Call us at: +31 6161 21 051

Or write to us: info@CherryTravelTours.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Cherry Travel & Tours has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Postal address:

Autoriteit Persoonsgegevens

Postbus 93374

2509 AJ DEN HAAG

Telephone: (+31) – (0)70 – 888 85 00